BPM cluster meeting (09 Dec): Presentation by Paul Grefen

Dear All,
We are pleased to invite you to our next BPM Cluster Meeting that will take place on Friday, Dec.09, 2016 — 12:30 – 13:30 (Paviljoen K16 )

Our speaker is Paul Grefen. Please find below the information about his talk.
This was a keynote presentation at EDOC 2016 in Vienna.


Speaker: Paul Grefen

Title: Enterprise Computing and Networked Business Paradigms

Abstract: In recent years, we have seen the emergence of new business paradigms that highlight the importance of business network thinking. These business paradigms stress the idea that business thinking should not be based primarily on an intra-organizational focus, but rather on the relationships with business organizations, such as collaborators or customers. For example, the service-dominant paradigm is centered at networked co-creation of value for customers through services. The recent outcome economy paradigm revolves around facilitating measurable business results for customers. Combining these paradigms with the concept ofagile business leads to dynamic business networks as a first order citizen in business engineering. These developments have a strong impact on the domain of enterprise computing: on the one hand, it requires an outside-in engineering to complement the traditional inside-out approach; on the other hand, it requires a decoupling of strategic resource-based design from tactic value-based design. In this presentation, networked business paradigms are illustrated and their impact on enterprise computing is explored.


Guest Speaker in the BPM Cluster (11 Nov): Dr. Bill Curtis

We are pleased to invite you to our next BPM Cluster Meeting that will take place on Friday, Nov.11, 2016 — 12:30 – 13:30. 
Our guest speaker is Dr. Bill Curtis –  an eminent software and organizational scientist.
Please find below the details about Dr. Curtis and his talk.

DateFriday, November 11th, 12.30 – 13.30
Location:  Auditorium 2 (https://goo.gl/maps/12vWpRU21hx). Eindhoven University of Technology, Building: Auditorium, Room: 1.02, 5612 Eindhoven.

SpeakerDr. Bill Curtis
TitleBusiness Process Maturity, Improvement, and Technology
Implementers of business process re-engineering, process improvement, and process technology too often make incorrect assumptions about their organizations.  First, they assume the organization has a business process.  Second, they assume there is one such process, rather than many.  When viewed from a process maturity perspective both of these assumptions are frequently wrong.  To avoid pitfalls that have caused as many as 70% of re-engineering and improvement programs to underperform, process re-engineering, improvement, and technology must be matched to the process maturity of the organization.  The Business Process Maturity Model (BPMM), an international standard of the Object Management Group (OMG), will be described from an organizational development and improvement perspective.  The characteristics of each maturity level explain many of the lessons that process improvement programs such as Six Sigma have had to learn to be successful, as well as why many implementations of process re-engineering and technology did not achieve their promised benefits.  These observations will illustrate with industrial examples, and will suggest one path for integrating IT with organizational science.

bill curtisDr. Bill Curtis is best known for leading the development of the Capability Maturity Model (CMM) and People CMM while directing the Software Process Program in the Software Engineering Institute at Carnegie Mellon University. CMM has become the global standard for evaluating the capability of organizations developing software. He later led the development of the Business Process Maturity Model (BPMM), now an OMG standard. Dr. Bill Curtis is currently SVP and Chief Scientist with CAST, which markets software analysis and measurement technology, where he heads CAST Research Labs.  He is also the Executive Director of the Consortium for IT Software Quality, a special interest group associated with the Object Management Group (OMG) chartered to produce international standards for measuring the size and quality of software from source code analysis. He has worked at GE Space Division, ITT, MCC, and co-founded a CMM-consultancy, TeraQuest, which was sold to Borland in 2005.  He taught behavioral statistics and conducted research on organizational leadership and sports psychology while in the Organizational Research Unit at the University of Washington.  He has published 4 books, over 150 papers, and is a Fellow of the Institute of Electrical and Electronics Engineers (IEEE) for his contributions to software process improvement and measurement.



New Employee Juntao Gao

JuntaoI am a visiting scholar in the Information Systems group at Eindhoven University of Technology and an associate professor of School of Computer and Information Technology, Northeast Petroleum University, Heilongjiang Province, China.

I graduated from Beihang University in 2009 with Doctor of Science Degree. I have been working in Northeast Petroleum University for 6 years. I have done more than 11 projects of Business Process Modeling, Data Integration and Quality Management.
My current research and work focuses on (1) Business Process Intelligence (2)Business Process Management (3)Big Data.





New Employee Sander Peters

Foto SPFAs a not so new employee to the group (I did a lot of student-assistantships and my master thesis research within the group), but still a new employee I would like to introduce myself.  I received my Bachelor’s degree and both my Master’s degrees whilst studying at the Eindhoven University of Technology: In 2013 I completed my Bachelor in Industrial Engineering, whereas I recently completed my Masters in Operations, Management & Logistics and Business Information Systems in September of 2016. My main interests are in the area of business process analysis and optimization, especially the combination of logistical processes and the use of data to improve the efficiency of these processes.

I will participate within the Information Systems department as PhD student on the DATAS project, which is aimed to improve processes in the logistical sector by using (real-time) data and statistics combined with improved models for scheduling and planning. I look forward to the coming years and hope to further develop my skills and engage in interesting collaborations!


New employee: Konstantinos Traganos (Kostas)

Traganos_PhotoI obtained my Diploma in Electrical and Computer Engineering in 2007 (5-years degree) from National Technical University of Athens (NTUA), Greece, with a specialization in Communications.
After my studies I fulfilled my military service and then I worked for 3.5 years as a software developer in a private company operating in tourism industry, based in Athens, Greece.

In September 2014 I completed my MSc degree in Business Information Systems, at Eindhoven University of Technology (TU/e), The Netherlands, with a specialization in Business Process Management (BPM). My master project was about the Design of a Standard Architecture for Service Management based on the BASE/X framework, which is a business engineering framework for service-dominant business. The project was carried out at DLL, a global provider of leasing and finance solutions where we also implemented a prototype in a BPM tool (from Pega, a leader in BPM market) to act as a proof of concepts of the BASE/X framework regarding the agility of organizations to offer new service compositions to the market.
During my post-graduate studies, I also worked for a short period as a student assistant, tutoring Bachelor level students for a Design-based learning project.

Upon completion of my master studies, I worked as a Research Assistant in the Information Systems (IS) research group of the Industrial Engineering and Innovation Sciences (IE&IS) Department of TU/e. I was involved in the “ITS (Intelligent Transport Systems) Reference Architecture NL” project, establishing a ground for mobility standard in The Netherlands, taking existing heterogenous architectures into account. A business framework that would show the benefits (and costs) for deployment of mobility systems and the connection to the architecture framework were also objectives of that project. Furthermore, I worked on “PPA (Praktijkproef Amsterdam) Zuidoost” (a large-scale trial designed to reduce traffic jams in the Amsterdam region) project in order to define a business framework to guide the identification of stakeholders, costs and benefits for deployment of ITS applications.

In May 2015 I moved to Luxembourg to work as a software engineeer in TiVo (formerly Rovi Corporation), a global leader in digital entertainment discovery.

Since October 2016, I returned to IS group to work as a Business Information Systems Engineer for Advanced Manufacturing Process Management. My role is part of a larger team of HORSE project, a prestigious and innovative European R&D project in the area of smart factories. The project focuses on the application in manufacturing of business process management concepts, theories and technologies.



Inaugural lecture Prof.dr.ir. Jos J.M. Trienekens Friday October 28, 2016

Prof.dr.ir. Jos J.M. Trienekens was appointed October 1st 2015 as endowed professor of Information Management in Educational Value Networks ” at the Open University. The chair at the Faculty of Management, Science and Technology funded by DEKRA Certification BV in Arnhem.

He will deliver his inaugural lecture:

Date: 28 October 2016
Location: Aula from the Vergadercentrum Pretoria from the Open University. Address: Valkenburgerweg, 177, 6419 AT Heerlen
Time: Reception from 15.30h, Inaugural Lecture: 16:00h (precisely)

Registration: Mandatory until 21 October 2016, via www.ou.nl/uitnodiging.







New employee: Jason Rhuggenaath

foto TUe v3_smallMy name is Jason and I will be joining the Information Systems group in September. I grew up in Curaçao and when I was 18 years old I left Curaçao to go study in Rotterdam. In 2012 I obtained my Bachelor’s diploma in Economics and in the following years I also obtained Master’s degrees in Economics (2014) and Econometrics and Management Science (2015). For the last two years I worked at CPB Netherlands Bureau for Economic Policy Analysis as an academic researcher.

The PhD project which I will be working on will aim to develop a decision-support tool for revenue optimization for online companies who provide content or physical goods by combining state-of-the-art techniques from the world of big data and from the world of optimization. Furthermore, the project will involve both the OPAC and IS groups. I am looking forward to getting to know and collaborating with the rest of both groups!



New employee: Rick Gilsing

RickI was born in Roermond, a relatively small though cosy city in the south of the Netherlands, and grew up in Horn, a small village nearby. I received both my Bachelor’s and Master’s degree whilst studying in Eindhoven at the Technical University: I completed my Bachelor in Industrial Engineering in 2013, whereas I recently have completed my Master in Innovation Management in May of 2016. My main interests are related to business processes, models and strategy and decision making, whereas I’m also interested in how innovations can change and improve these elements. Not surprisingly, both degrees have already presented me with a good basis on these elements, allowing me to continue to explore these interests.

I will participate within the Information Systems department as part of a PhD project, which will be aimed at developing a method or tool to determine the feasibility of business models for companies which operate in a service-based environment. I hope to present a valuable contribution during my time as a PhD student, but also to learn more and further develop myself during this project, as well as to engage in new collaborations and cooperations!

New employee Peipei Chen

peipeiMy hometown is Henan Province, China. The Shaolin Temple in my hometown is famous around the world because of the Chinese Kung fu.

My Bachelor’s Degree was received from Zhengzhou University, China after four years (2010-2014) study majored in Biomedical Engineering. Then I was admitted into Zhejiang University as a Direct Ph.D. student in September, 2014. From March 2015 to December 2015, my work mainly focused on the standardization and mapping of Chinese clinical terminology and related Medical Terminology Services, which aimed to promote the medical information exchange and sharing. The technologies used included text similarity algorithm and Chinese words segmentation. In the end, I developed a web-based middleware software including terminology mapping and management services, which will be evaluated in a real hospital.

From the end of December of 2015, I was selected to take part in the Brain Bridge Project” Risk assessment to improve patient outcomes for cardiovascular diseases”. The goal of this project is to predict the risk of cardiovascular patients of different conditions using data mining technique so that practitioners can adopt suitable therapies.