“Carolina Gomez Naranjo received her Bachelors Degree in Industrial Design from the Pontificia Universidad Javeriana in Colombia. After that she joined the double degree program between Politecnico di Torino and Alta Scuola Politecnica in Italy where she obtained the Masters of Science (Cum Laude) In Ecodesign and Product Service System Design. Since October of 2013 she has joined the Industrial Design department at the Eindhoven University of Technology as a Trainee in the PDEng. User System Interaction. From January 5, 2015 she is in charge of the User Experience Design and the Business Plan Modeling of the GameBus Project inside the Industrial Engineering department.
Carolina has a broad experience conceptualizing digital products and services that aim to a more sustainable and integrated society. Her main interest rely on how technology can create solutions for social innovation, healthcare and sustanability. Her areas of work include Design Research, Product/Service Design focused on User Experience, Interface Design, Interaction Design & Information Visualization. She has developed projects by the hand of Philips Lighting, TNO-Océ, VCNL (Traffic Centre of the Netherlands), Rabobank, Bullfrog Avenue, among others.”
The Immaturity of Business Process Maturity Research
Business processes are basic enablers in sustaining an organization’s existence in delivering high-quality products and services. Business process maturity models (BPMMs) can act as an instrument to assess and continually improve business processes. A maturity model incorporates a conceptualization of discrete maturity levels and corresponding best practices for a set of processes in a specific domain. In the last decade, researchers and practitioners have proposed several BPMMs with varied focus and depth. Yet, a recent systematic review of the literature indicated that the use of maturity models has not gained widespread acceptance in the Business Process Management field. Underlying challenges include the scarcity of empirical works confirming the validity and usefulness of the models, limited extent of prescriptive properties of the models impeding their application, and the lack of a clear distinction between the maturity model and the assessment model. This talk, therefore, aims to overview the state of research regarding BPMMs and their effect on business performance, to summarize our ongoing work in the healthcare domain, and to propose an agenda for the future research on this topic.
Chan Naseeb received his Bachelors in Computer Science from COMSATS Institute of Information Technology, Pakistan, in 2007. His thesis is named “Online Instrument Calibration System for a Cement factory”. After that he decided to trade the sun to broaden his exposure, in 2008 he came to Italy, and graduated with Master of Science in Computer Engineering (with scholarship) from Politecnico Di Milano (2010). His Master thesis focused on Ontologies, knowledge representation in semantic web, making a comparison of Ontology engineering, reasoning and management systems.
During his stay at Politecnico Di Milano, he has won the opportunities to participate in a summer school (in Italy) and in two, one week courses at ParisTech France, regarding “Operations Research” and “Scientific Methods for Research in Computer Science” under the ATHENS (Advance Technology Higher Education Network/SOCRATES) framework. After working for 6 months in Milan as a Software Engineer, he came to the Netherlands as knowledge immigrant, and so far he has gained experience of 2+ years in the industry. During his work he mainly focused on web application development, mobile application development, portal development and training consultants. His interests range from Software Engineering (OOAD), BPM to Semantic web, Big Data and Linked Data.
Since September 2013, he started his Professional Doctorate in Engineering (PDEng in Software Technology) at TU/e. There he followed several courses and workshops including about Object Oriented Design and Analysis, Design patterns, Testing, and Software Architecture. He has worked on 4 different in house projects performing in different roles. In his last project, he was the team leader for QVTo Optimization project. He has been also the Project Manager and Scrum Master while supervising and guiding Nine Bachelor students for their final projects. Beside this, he also did a one week mini project about Free Text tagging system to create a prototype of a semantic based infrastructure.
From January 5, 2015 he has taken charge in Industrial Engineering department as an API person for the project “Software Integration between external Game APIs and the Game Bus repository”.