Colloquium IE&IS/IS Feb 6, 2015

Speaker:
Ayça Tarhan

Event Details

Title:
The Immaturity of Business Process Maturity Research

Abstract:
Business processes are basic enablers in sustaining an organization’s existence in delivering high-quality products and services. Business process maturity models (BPMMs) can act as an instrument to assess and continually improve business processes. A maturity model incorporates a conceptualization of discrete maturity levels and corresponding best practices for a set of processes in a specific domain. In the last decade, researchers and practitioners have proposed several BPMMs with varied focus and depth. Yet, a recent systematic review of the literature indicated that the use of maturity models has not gained widespread acceptance in the Business Process Management field. Underlying challenges include the scarcity of empirical works confirming the validity and usefulness of the models, limited extent of prescriptive properties of the models impeding their application, and the lack of a clear distinction between the maturity model and the assessment model. This talk, therefore, aims to overview the state of research regarding BPMMs and their effect on business performance, to summarize our ongoing work in the healthcare domain, and to propose an agenda for the future research on this topic.

New Employee Chan Naseeb

Chan NaseebChan Naseeb received his Bachelors in Computer Science from COMSATS Institute of Information Technology, Pakistan, in 2007. His thesis is named “Online Instrument Calibration System for a Cement factory”. After that he decided to trade the sun to broaden his exposure, in 2008 he came to Italy, and graduated with Master of Science in Computer Engineering (with scholarship) from Politecnico Di Milano (2010). His Master thesis focused on Ontologies, knowledge representation in semantic web, making a comparison of Ontology engineering, reasoning and management systems.

During his stay at Politecnico Di Milano, he has won the opportunities to participate in a summer school (in Italy) and in two, one week courses at ParisTech France, regarding “Operations Research” and “Scientific Methods for Research in Computer Science” under the ATHENS (Advance Technology Higher Education Network/SOCRATES) framework. After working for 6 months in Milan as a Software Engineer, he came to the Netherlands as knowledge immigrant, and so far he has gained experience of 2+ years in the industry. During his work he mainly focused on web application development, mobile application development, portal development and training consultants. His interests range from Software Engineering (OOAD), BPM to Semantic web, Big Data and Linked Data.

Since September 2013, he started his Professional Doctorate in Engineering (PDEng in Software Technology) at TU/e. There he followed several courses and workshops including about Object Oriented Design and Analysis, Design patterns, Testing, and Software Architecture. He has worked on 4 different in house projects performing in different roles. In his last project, he was the team leader for QVTo Optimization project. He has been also the Project Manager and Scrum Master while supervising and guiding Nine Bachelor students for their final projects. Beside this, he also did a one week mini project about Free Text tagging system to create a prototype of a semantic based infrastructure.

From January 5, 2015 he has taken charge in Industrial Engineering department as an API person for the project “Software Integration between external Game APIs and the Game Bus repository”.

Afstudeerstage Berenschot

The Information Systems group is often contacted by industrial organizations with assignments that could lead to student projects at various levels (master thesis project, bachelor completion project, etc.) Through this website we make these topics available to our students. In this post, we announce one such project, involving company Berenschot

Afstudeerstagiair(e) Informatiemanagement

Wil jij je afstudeerstage combineren met het opdoen van ervaring als consultant? Heb je affiniteit met informatiemanagement en ben je daarnaast geïnteresseerd in actuele maatschappelijke vraagstukken? Wil je ervaren hoe het is om bij een groot, toonaangevend adviesbureau te werken? Dan is een stage bij Berenschot iets voor jou!

Berenschot heeft voor een periode van vijf maanden plaats voor een stagiair(e) voor de adviesgroep Maatschappelijke ontwikkeling, zorg en informatiemanagement (MOZI).

Wie zoeken we?

Een ambitieuze student in de eindfase van zijn of haar studie, die onderzoek wil doen naar informatiemanagement vraagstukken die spelen bij onze klanten. Actuele thema’s die daarbij voor ons relevant zijn, public value van ICT en informatie, organisatie van de ICT en informatiefunctie, informatieveiligheid, digitalisering van de overheid en informatievraagstukken die spelen op het terrein van de verschillende decentralisaties van Rijk en provincie naar gemeenten.

Als stagiair ben je bovengemiddeld gemotiveerd, heb je interesse in het adviesvak en aantoonbare ervaring op het gebied van en affiniteit met informatiemanagement in relatie met actuele maatschappelijke vraagstukken. Passende opleidingen zijn bijvoorbeeld: bedrijfskundige informatica, informatiemanagement of bestuurlijke informatiekunde. Belangrijke eigenschappen: ondernemend, energie, inzet, commitment, enthousiasme, scherp analytisch vermogen, stevigheid, nieuwsgierigheid, vermogen tot samenwerken én zelfstandigheid. Tot slot kun je helder rapporteren en heb je de drive om te leren en jezelf continu te verbeteren.

Om stage te kunnen lopen bij Berenschot, moet je gedurende de gehele stageperiode ingeschreven staan bij een universitaire onderwijsinstelling. Voor het afstuderen ontvang je een stagevergoeding.

Waar kom ik terecht?

De adviesgroep MOZI bestaat uit circa dertig professionals die zelfstandig en in teams opdrachtgevers adviseren. Te denken valt aan publieke partijen (rijksoverheid, provincies, gemeenten, gemeenschappelijke regelingen) en private en maatschappelijke organisaties (zorg‑ en welzijnsorganisaties, sw-bedrijven, culturele instellingen en onderwijsinstellingen). Daarnaast richt MOZI zich op organisatieadviesvragen op het vlak van kunst, cultuur en media, onderwijs, zorg en welzijn en informatiemanagement.

Wat bieden wij?

De stage biedt studenten de mogelijkheid het adviesvak van binnenuit te leren kennen. Globaal bestaat een stage bij Berenschot uit de volgende onderdelen.

Tijdens deze fulltime afstudeerstage krijg je gedurende vijf maanden de mogelijkheid het adviesvak van binnenuit te leren kennen. Globaal bestaat een stage bij Berenschot uit de volgende onderdelen:

  • ˜Meewerken in lopende opdrachten. Van meeschrijven aan offertes en rapporten tot het helpen organiseren van bijeenkomsten, van voorbereiden en afnemen van interviews tot het doen van deskresearch en het maken van presentaties.
  • Professionele begeleiding door een adviseur van Berenschot, met oog voor je persoonlijke en je vakinhoudelijke ontwikkeling.

Hoe meld je je aan?

Ben je geïnteresseerd in deze uitdagende stage? Ik ontvang graag in reactie op deze mail een brief met motivatie en curriculum vitae. Wij verzoeken je vriendelijk uitsluitend te reageren als je aan het gevraagde profiel voldoet.

Contact for more information: Rik Eshuis

Project: Performance measurements in the semi-process industry

The Information Systems group is often contacted by industrial organizations with assignments that could lead to student projects at various levels (master thesis project, bachelor completion project, etc.) Through this website we make these topics available to our students. In this post, we announce one such project, involving company Marel.

Performance measurements in the semi-process industry

The organization

Marel is an international supplier of advanced systems for the food processing industry. With around 3700 employees worldwide, Marel focuses on the segments of Poultry Processing, Further Processing, Meat and Fish. At its modern plant in Boxmeer, the operating company Marel Stork Poultry Processing B.V. focuses on the design, production and installation of production systems for the poultry processing industry. As the world market leader, the organization is constantly looking for opportunities to increase the productivity of its customers, within the bounds of quality and innovation. In addition to offices in Boxmeer (NL), Dongen (NL) and Gainesville (Georgia, USA), the organization has regional offices in a large number of countries.

Master Thesis assignment

The highly automated production lines of modern poultry processors process 13.500 broilers per hour. Each broiler has its own quality specifications and unique weight, which determines its destination and potential value. The destination of a broiler can end up in several different articles; a modern retail plant offers a variety of more than 500 product articles.  In order to make optimal use of the potential value of each individual broiler an information system is required. A lot of attention is paid to animal welfare, food safety, quality, full traceability, water and energy consumption. The aim is to add value to poultry as effectively as possible. The overall performance of a poultry processor is depending on a lot of factors, one of the indirect factors is production planning. Production planning on a daily level is a real challenge in the poultry processing industry. The uncertainty of the demand on one side and the dynamics of the raw material supply on the other side ask for planning skills of the processor. A lot of data and an information system are used to control the production. The exact impact of planning and scheduling is difficult to determine, but enhancements of the planning performance gains big advantages. Innova is the provided information system by Marel to support planners. For now we have an interesting Master Thesis assignment for an entrepreneurial student. In order to improve the planning performance on the long term, initially the performance should be measured in order to quantify possible improvements. The assignment is to set up a method to measure the production planning performance of a retail poultry processor. The business process of production planning is known and can be used as a starting point. Determining (key) performance indicators and an overview of required vs. redundant (available) data are the most obvious deliverables.

Contact information: Marel, via Rik Eshuis, or Irene Vanderfeesten.

Colloquium IE&IS/IS – W&I/IS Dec 5, 2014

Speaker:
Hajo Reijers

Event Details

Title:
Process Tales

Abstract:
There are many ways to describe processes, even business processes.

And where there is variety, there is dissent. Adherents to one particular modeling paradigm are not holding back in their scorn on the tastes and preferences of other denominations.

At this point, I do not expect a grand unification of opinions to take place anytime soon (although it’s perfectly clear that Petri nets are everyone’s best choice, of course). Perhaps a more productive view on this matter is to accept the co-existence of various modeling paradigms, while trying to understand how they can be used in harmony, either as alternative or complementary representations.

I will give two illustrations of current research that I am conducting with various colleagues that embraces this position: (1) work on hybrid process models, and (2) text-process model comparisons. Since it is also “Sinterklaasavond”, I will keep it short and sweet.

After this talk a drink will take place in the PVOC.

New Employee Lonneke Vermeulen

LVI studied Industrial Engineering (bachelor) and Operations, Management and Logistics (master) at the Eindhoven University of Technology, The Netherlands. In 2013 I graduated on my research towards ‘A process modelling method for Care Pathways’, which was conducted in participation with the Heart centre of the Catharina Hospital Eindhoven and supervised by Uzay Kaymak, Pieter van Gorp, Hui Yan and Erik Korsten. Since then I’ve been working on the development of the Clinical Decision Support System Tracebook, developed within the Brainbridge project of Shan Nan, from within the Catharina hospital. For the upcoming months I will continue my work on the Tracebook system and clinical trials, as well as write a paper of my master thesis research and preparing a conference on Fuzzy sets.

Preparations for GameBus are heating up!

While work on the GameBus project will officially start in January 2015, we are already making various preparations.  The most important preparation is the recruiting of two new group members.  One group member has been selected from the User System Interaction pool of PDEng trainees.  This member will focus on the end user experience as well as on the business model aspects of GameBus.  A second PDEng trainee was selected from the Software Technology pool.  This member will focus on the integration of game components on the bus.

Besides PDEng projects, we have defined two master thesis projects on GameBus.  One student will focus on GameBus business model aspects as part of a graduation in Innovation Management.  A second student will focus on GameBus backend aspects as part of a graduation in Business Information Systems.

A GameBus kick-off meeting will be organized as a side activity of the EIT ICT Labs Health and Wellbeing End-of-Year Event 2014.  In this way, we involve also our Italian partners in the preparations such that in January 2015 we can take a flying start!

Stay tuned…

Colloquium IE&IS/IS Nov 7, 2014

Speaker:
Shaya Pourmirza (Remco Dijkman) GET

Event Details

Title:
Switching Parties in a Collaboration at Run-time

Abstract:
During the execution of a service collaboration, a party may
drop out for technical reasons or business reasons. In that
case, that party must be replaced in the collaboration, at
run-time, by a new party. Ideally, the new party can pick up
where the old party left. Currently, algorithms exist that can
help with the selection and adaptation of the new party to
incorporate it in the collaboration. Also, algorithms exist that
can help to pick up a business process where it left off.
However, to the best of our knowledge, no algorithms exist that
can help a new party in a collaboration to pick up where the old
party left off. This paper fills that gap, by providing an
overview of the components and operations that are necessary to
enable a party in a collaboration to be replaced by another
party at run-time. In addition the paper presents a
strategy, and the corresponding algorithms, that realize the
architecture. As a proof-of-concept, a tool was developed that
implements this strategy.

Nominations Educations Award 2014

Every year, Industria organizes the Education Awards ceremony. Awards will be handed out to the best lecturers of 2013-2014 in the categories: Propedeuse (First year Bachelor), Post-propedeuse (second and third year Bachelor), Operations Management and Logistics,  Innovation Management and  for Talent.

Uzay Kaymak, Pieter Van Gorp, Remco Dijkman and Bilge Celik are amongst the nominees! Uzay is nominated for Propedeuse, Pieter for Post propedeuse, Remco for Operations Management and Logistics and last but certainly not least Bilge for the Talenaward.

Venue Event

30 October 2014; The drink starts at 16.00h, and the official ceremony starts at 17.00h.
The Villa, Eindhoven