Colloquium Heiko Ludwig IBM Research Almaden

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On Tuesday May 28th, Dr. Heiko Ludwig of IBM Almaden Research Lab (San Jose, CA, USA) will visit us. Heiko will give a presentation at 14:00 (in the field of business/IT alignment, business modeling, service management).

Title: Modeling and Measuring the IT Business Relationship

Abstract:
Studying the relationship of IT on a business is not novel. All organizations are interested in learning about the return of an investment decision in IT and many researchers and practitioners – in particular equipment vendors – develop models that provide a return analysis. While these models were often sufficient to address the decision-making needs of an organization, the increasing degree of outsourced services – cloud or on-premise – and the changing competitive landscape for many IT clients requires a more fine-grained understanding about how IT impacts a business and how a business impacts IT. This colloquium will discuss approaches to measure the impact of a change in an IT system on an organization and the impact of business behavior on IT consumption. We will also discuss how insights gained can inform service design decisions.

Biography:
Heiko Ludwig is a Research Staff Member with IBM’s Almaden Research Center in San Jose, CA and manages the Outcome Based Business Modeling team in the Almaden Services Research department. His current work relates to business impact modeling, business architecture, reasoning on data veracity and machine learning. Prior work addressed issues of service management and service management platforms, including large-scale, loosely coupled, cross-domain distributed systems, including service outsourcing and cloud computing. Specifically, this includes the issues of managing cross-domain processes, service catalogs and service requests as well as managing the variability of process and configurations. Other recent work includes SLA and policy management.
Heiko published about 100 refereed articles, conference papers, and book chapters as well as technical reports. He is a managing editor of the International Journal of Cooperative Information Systems and frequently serves in editorial capacity, as conference organizer, PC member, research program reviewer, on standards bodies and as conference reviewer. Heiko is also the author of numerous patents. Prior to the Almaden Research Center Heiko worked at the TJ Watson Research Center, IBM’s Delivery Centers in Argentina and Brazil, and IBM’s Zurich Research Laboratory. He holds a Master’s (Diplom) degree and a PhD in information systems (Wirtschaftsinformatik) from Otto-Friedrich University Bamberg, Germany.

New IS Employee: Aksana Khramava

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Trainee at Designer program Logistics Management Systems at TU/e with an IT background.
I obtained my master degree in Computer and economic science in Belarus.
I worked as a software developer for about 8 years. My main project was connected to IBM.
For IBM Mainz I developed and maintained a company’s workflow.
My main project was related to IBM Lotus Notes product, but additionally I am skilled in other environments and other programming languages.
Further description about programming experience can be found in my CV.

New IS Employee: Mohammad Reza Rasouli

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I did my Bachelor’s Degree (2002-2006) in Industrial Engineering at the Amir Kabir University of Technology, Iran and my Master Degree (2006-2008) in Industrial Engineering at Shahed University, Iran .My research project was about achieving strategic fit in supply chain management.

From May, 2006 to September 2006 I was a member of strategic planning team of Pasture Institute of Iran. Also from December 2006 to October 2007 I was the leader of strategic planning and performance assessment team of cultural and art organization of Tehran municipality.

I was manager assistant of management development center of Ministry of Health and Medical Education of Iran from 2008 to 2009 and I managed different projects such as strategic and operational planning of ministry, implementing excellence model at more than 40 hospitals and taking part at developing 5 year health plan of Iran. I was project manager of strategic planning of Red Crescent Society of Iran in 2010.

From January 2010 to September 2012, I was manager of Planning and Information Technology Office of Social Security Organization of Iran and I managed different projects such as developing architecture of central system of social security and implementing family physician system.

From October 2012, I took part in Smart City project of Tehran municipality as manager of developing architecture and road map of smart city in Tehran.

Colloquium IE&IS/IS – W&I/IS May 3, 2013

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Speaker:
J.C. Rantham Prabhakara

Event Details

Title:
Dealing with Concept Drifts in Process Mining

Abstract:
In today’s dynamic marketplace, organizations are expected to be flexible and quickly adapt
to changing circumstances so as to reduce costs and to improve performance. Organizations are forced to change their processes over time.
Processes may change suddenly or gradually. The drift may be periodic (e.g., due to seasonal influences) or one-of-a-kind
(e.g., the effects of new legislation). Although most business processes change over time, contemporary
process mining techniques cannot capture such “second-order dynamics” and analyze these processes
as if they are in steady-state. However, detecting and understanding concept drifts is of imminent
importance for organizations. In this talk, we introduce the topic of concept drifts in process mining
and discuss approaches to efficiently uncover a broad range of drifts in processes.

After this talk a drink will take place in the PVOC.

Colloquium Capacity Group IS April 5, 2013

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Speaker:
Nan Shan / Pieter Van Gorp (Brainbridge)

Event Details

Title:

BrainBridge Project: Plan and Progress of IS research

Abstract:

Zhejiang University (China), the Technical University Of Eindhoven (The Netherlands) and Philips Research (with laboratories all over the world) have joined forces in three disciplines of Physics, Electrical Engineering and Biomedical Engineering.

Within this project, our aim is to develop a process-oriented tool set for the improvement and execution of clinical pathways.

In particular, we focus on three aspects of clinical pathway management and their interplay: (1) pathway (performance) management, pathway conformance analysis and (3) pathway redesign.   In this talk, we will first give a general introduction to the project. Then, we will elaborate on the work related to checklist-based decision support.

The use of checklist in healthcare becomes increasingly common since the World Health Organization developed their surgical safety checklist in 2008. These checklists significantly reduced mortality and comorbidity in hospitals. However, healthcare-givers’ adherence and completion of these checklists are still low due to the static nature of these paper-based checklists. On the other hand, guideline based Clinical Decision Support (CDS) systems have been well studied in the past decades. This research aims to develop intelligent support for checklists and make them more accountable and context aware. In this presentation, we will introduce how to model a dynamic checklist for such a purpose and give a demonstration that how it works.