New employee: Rick Gilsing

RickI was born in Roermond, a relatively small though cosy city in the south of the Netherlands, and grew up in Horn, a small village nearby. I received both my Bachelor’s and Master’s degree whilst studying in Eindhoven at the Technical University: I completed my Bachelor in Industrial Engineering in 2013, whereas I recently have completed my Master in Innovation Management in May of 2016. My main interests are related to business processes, models and strategy and decision making, whereas I’m also interested in how innovations can change and improve these elements. Not surprisingly, both degrees have already presented me with a good basis on these elements, allowing me to continue to explore these interests.

I will participate within the Information Systems department as part of a PhD project, which will be aimed at developing a method or tool to determine the feasibility of business models for companies which operate in a service-based environment. I hope to present a valuable contribution during my time as a PhD student, but also to learn more and further develop myself during this project, as well as to engage in new collaborations and cooperations!

Colloquium IS Rodrigo Gonçalves: Obtaining, analyzing and manipulating traffic data for a vehicle routing application

Rodrigo Gonçalves

Obtaining, analyzing and manipulating traffic data for a vehicle routing application.

Vehicle routing problem concerns the service of a logistics company. How things are delivered from one or more depots in a given set of vehicles which move on a given road network to a set of customers. The solution is a set of routes which minimizes global transportation costs. Solutions are obtained based on known characteristics of routes such as travel times or distances between customers. Even though distances are fixed, travel times fluctuate. They are heavily dependent on punctual occurrences, like weather related events or traffic accidents, but also on the period of the year, month and day. In this talk, I will discuss how travel time data was obtained from a TomTom API, how we overcame API limitations by manipulating data and I’ll provide an analysis of how travel time changes with the period of the year, month and day.

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Colloquium IS Arthur ter Hofstede: Patterns: A Personal Reflection

Arthur ter Hofstede

Patterns: A Personal Reflection

In the (very) late nineties, I became involved in the Workflow Patterns Initiative. My first foray into patterns-related research. Over time, a number of different patterns collections would be defined and pattern-based evaluations conducted. In this talk I would like to reflect on my experiences with this type of research and discuss the use of patterns, the challenges in defining them, methodological considerations, and typical criticisms.

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New employee Peipei Chen

peipeiMy hometown is Henan Province, China. The Shaolin Temple in my hometown is famous around the world because of the Chinese Kung fu.

My Bachelor’s Degree was received from Zhengzhou University, China after four years (2010-2014) study majored in Biomedical Engineering. Then I was admitted into Zhejiang University as a Direct Ph.D. student in September, 2014. From March 2015 to December 2015, my work mainly focused on the standardization and mapping of Chinese clinical terminology and related Medical Terminology Services, which aimed to promote the medical information exchange and sharing. The technologies used included text similarity algorithm and Chinese words segmentation. In the end, I developed a web-based middleware software including terminology mapping and management services, which will be evaluated in a real hospital.

From the end of December of 2015, I was selected to take part in the Brain Bridge Project” Risk assessment to improve patient outcomes for cardiovascular diseases”. The goal of this project is to predict the risk of cardiovascular patients of different conditions using data mining technique so that practitioners can adopt suitable therapies.

PhD defense Rob Vanwersch

Front page cover PhD thesis Rob VanwerschOn Monday 30 May 2016 4PM, Rob Vanwersch will defend his PhD thesis entitled “Rethinking care processes: Does anybody have an idea?” in Auditorium 4 at Eindhoven University of Technology.

Promoters: Paul Grefen and Hajo Reijers

Co-promoter: Irene Vanderfeesten

The summary of his PhD thesis, the propositions accompanying the dissertation, and the acknowledgements can be downloaded below:

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Colloquium Jos Trienekens, april: “Information Quality, framing an evolving information management concept”

Jos Trienekens

Information Quality, framing an evolving information management concept

Over the years information quality has been subject to many Ph.D research and MSc. projects in the information/software management research group of our capacity group Information Systems.

This presentation will position the information quality concept in a three-level framework, and will clarify characteristics of various research projects (in our group). On each level the focus areas of specification, metrication, standardisation and continuous improvement will be discussed.

In recent years the concept of information quality has evolved towards an IT Governance subject in inter-organisational networks.  Some examples of this evolution will be presented with reference to current Ph.D projects in our research group.

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GameBus will serve as an enabling platform on an upcoming Hackathon “The Living Data Game Challenge”

We are proud to announce that GameBus will serve as an enabling platform on an upcoming Hackathon (19-20 March) which is sponsored by the city of Eindhoven.

The Living Data Game Challenge is a two-day event where people with technical, design, and creative backgrounds join forces to tinker new solutions through collaborative development. The goal? To create playful applications for the municipality of Eindhoven, to inspire and challenge people to become more active, aware, social and happy!Capture

GameBus provides a platform to turn cognitive, physical and social activities into an enjoyable gaming experience. You can connect your app or wearable to the GameBus API which will take care of a gamification layer (teams, leaderboards, badges). During the hackaton, Makers will receive on-site support from the GameBus project leader.

See for the program.


GameBus is described on



As announced on that page, Pieter Van Gorp will spend his weekend on that Hackathon to provide support to makers.  Of course, it would be great to see some of you over there too.  This can be to participate, or just to enjoy the vibe!

Romain Emens received the second price in the ESTIEM 1st European Master Thesis Award

small_emens_0Romain Emens received the second price in the ESTIEM 1st European Master Thesis Award contest from the scientific jury. The topic of his thesis is the dynamic visualisation of business process models. Romain graduated in October 2014 in the Information Systems group and was supervised by Irene Vanderfeesten en Hajo Reijers. A digital copy of his thesis may be found here:

All award winners are:
1st price (€1000): Koos de Glas – Medical Inventory Management in Developing Countries
2nd price (€500): Romain Emens – A dynamic visualisation of business process models for process participants
3rd price (€250): Otto Mertanen – Innovation Opportunity Mapping: MFC film as a packaging barrier

More information on the ESTIEM 1st European Master Thesis Award can be found on: .

Colloquium IS Rik Eshuis: maart

Rik Eshuis

Supporting knowledge-intensive processes with case management

In recent years, case management has emerged as an approach to support knowledge workers in performing and coordinating business processes. These knowledge-intensive processes are semi-structured and can easily change. Case data and business rules determine the actual flow of work in a knowledge-intensive process. In this talk, I will discuss when to apply case management, how to design knowledge-intensive processes for case management, and how to manage changes in these knowledge-intensive processes.

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