BPM cluster meeting (April 13, 2018): Presentation by “Jan Claes”

BPM cluster meeting (April 13, 2018): Presentation by “Jan Claes”

Dear All,
I am pleased to invite you to our next BPM Cluster Meeting that will take place on Friday, April 13, 2018 — 12:30 – 13:30 (Paviljoen K.10)
Please find below the information about the talk.
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Speaker: Jan Claes
Title: From differentiated process modeling towards differentiated problem solving. An overview of my previous work and future plans 
Abstract: During and after my PhD, which was a joint PhD with the IS group at TU/e, I worked on a stepwise systematic development of a differentiated process modeling method.
It started with a descriptive theory based on observations and insights, which were derived from a visualisation that we developed for the data we collected. Then, the theory was extended to an explanatory theory. Via a last transformation towards a prescriptive theory, the method was developed and evaluated. This method (1) determines your cognitive profile, (2) derives a matching modeling approach, and (3) helps you to train and apply the modeling approach. The method was especially beneficial to increase the efficiency of modeling, but the improvement of effectiveness was marginal. We are currently investigating the hypothesis that, given that there was no time limit in our experiments, there may be a trade of between effectiveness and efficiency (some modelers invest time and effort to correct mistakes).
Since parts of my early work were already presented to the group, they will only briefly be discussed in the presentation.
Now, I plan to generalise my findings towards cognitive psychology (and more in particular differentiated problem solving).
This domain studies learning and problem solving approaches. Differentiation appears to be mainly studied in the learning subdiscipline, with implications for problem solving. However, whereas for learning it is argued that an alignment of methods to the learner is not always optimal (challenge stimulates learning and the goal of learning is long-term-oriented), for problem solving there appears to be no objection to do this (focus is on short term effectiveness and efficiency). Therefore, I would like to study if a differentiation that is similar to my process-modeling research is generic for problem solving. Note however, that I limit the scope to ‘design problems’ where there is a ‘notion of flow’ (e.g., programming, writing, composing).
I will discuss my submissions for FWO postdoc (FWO = “the NWO from Flanders”) and ERC starting grant and invite you to give some critical feedback on these plans.

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