Research presentation on a method to operationalize service-dominant business models into process models

Friday, June 22, 12:30-13:30h, in Pav. K16, we have our next cluster meeting, in which Bambang Suratno will present his recent research on a method for the operationalization of service-dominant business models into conceptual business process models. See below for the abstract.

 

Abstract. Service Dominant Logic (SDL) is a mindset that creates many opportunities for designing and innovating networked-business models. One general problem in business model design is the limited support that would guide the operationalization of business models into process-aware information systems (PAIS). This paper proposes a method (namely, SDBMOM) for the operationalization of service-dominant business models into conceptual business process models in BPMN as a first step to the business model implementation. SDBMOM is developed as part of BASE/X business engineering framework that aims to provide conceptual and methodological support for adopting SDL in the end-to-end business design and operationalization. In the development of the SDBMOM, we follow the design-science research methodology, where we defined the problem and set of design goals, developed and designed our artifact, and demonstrated its use. SDBMOM is conceptualized and characterized in the BASE/X framework and presented as a stepwise method that relies on the well-known process modeling approach – BPMN. In this paper, we use an illustrative scenario of travelling service (i.e. TraXP eXecutive) to demonstrate the validity of the method. A structured method which ensures the operationalization of business models as a whole and delineates the operational scope and their boundaries for each value co-creating organization will provide the basis for the specification of conceptual and executable process models, and eventually the implementation as a process-aware information system.

Keywords: Service-Dominant Business Model, Operationalization, Process Model, Service Composition.

Paper discussion meeting on Smart Maintenance Decision Support Systems

Friday, May 25, 12:30-13:30h, in Pav. K16, we have our next cluster meeting, in which Paulo will lead the discussion on the paper below

Daniel Bumblauskas, Douglas Gemmill, Amy Igou, Johanna Anzengruber, Smart Maintenance Decision Support Systems (SMDSS) based on corporate big data analytics, Expert Systems with Applications 90:303-317, 2017. https://doi.org/10.1016/j.eswa.2017.08.025

 

Presentation meeting on C-Mobile, part 2

Friday, Mar 23, 12:30-13:30h, in Pav. K16, we have our next cluster meeting. Last time, Rick presented his part of recent work done by him and Ege for the C-Mobile project. We had a lively discussion, which left no time for Ege’s part. Therefore Ege will  present this Friday his part on C-Mobile; see below for the abstract of both talks.

Abstract:

Today, vehicles are connected devices that host information systems to aid drivers in many respects. The domain of cooperative intelligent transport systems (C-ITS) concerns with improving road safety, traffic efficiency and comfort of driving by enabling digital connectivity between vehicles (V2V), between vehicles and transport infrastructure (V2I) and other combinations (V2X). In the past few years, a considerable amount of European projects (such as FREILOT, eCoMove, Compass4D, CO-GISTICS, CONVERGE) demonstrated deployment of C-ITS Applications throughout Europe. However, these C-ITS Applications remain isolated and limited in scope due to the fact that they have been designed with different objectives in mind, and developed and deployed independently from each other. C-MobILE (Accelerating C-ITS Mobility Innovation and depLoyment in Europe) is aimed at large-scale deployment of C-ITS services by ensuring that interoperability and seamless service availability are prioritised and at an acceptable cost for end-users.

 

Towards this objective C-MoBILE project is developing business models and use cases particularly from the end-user’s perspective, to make sure deployed C-ITS services are sustainable and perform their job correctly.

This presentation will discuss the results of tasks 2.2 and 2.5 within the C-MobILE project, which describe the derivation of initial business models which surround the deployment of C-ITS, as well as the elaboration of use-cases for services to facilitate their implementation.

 

For deriving adequate business models, workshops have been organised at the various pilot sites, which included partners within the project as well potential or interested stakeholders. Each workshop involved interactive poster sessions which used the Service-Dominant Business Model Radar (SDBM/R) tool as a basis. Each stakeholder was stimulated to actively participate in the derivation of suitable business models. In the end, this resulted in a set of 11 service-dominant business models which encapsulate one or more C-ITS services to be deployed.

 

To establish the functionality of the services, the use case analysis technique has been employed to organise the functional requirements in the shape of user scenarios. To ensure that each service meets the expectations of the main user and the relevant stakeholder(s), a separate use case analysis was performed for each of the 20 C-ITS services at the individual service level. These analyses were performed in a collaborative way in which partners (including local sites) contributed according to their prior knowledge and experience on specific services. In the end, a total of 36 use cases have been defined for 20 C-ITS services.

Presentation meeting on C-Mobile

Friday, Feb 23, 12:30-13:30h, in Pav. K16, we have another cluster meeting, in which Ege and Rick will give a joint presentation on the recent work they did for the C-Mobile project; see below for the abstract.

Abstract:

Today, vehicles are connected devices that host information systems to aid drivers in many respects. The domain of cooperative intelligent transport systems (C-ITS) concerns with improving road safety, traffic efficiency and comfort of driving by enabling digital connectivity between vehicles (V2V), between vehicles and transport infrastructure (V2I) and other combinations (V2X). In the past few years, a considerable amount of European projects (such as FREILOT, eCoMove, Compass4D, CO-GISTICS, CONVERGE) demonstrated deployment of C-ITS Applications throughout Europe. However, these C-ITS Applications remain isolated and limited in scope due to the fact that they have been designed with different objectives in mind, and developed and deployed independently from each other. C-MobILE (Accelerating C-ITS Mobility Innovation and depLoyment in Europe) is aimed at large-scale deployment of C-ITS services by ensuring that interoperability and seamless service availability are prioritised and at an acceptable cost for end-users.

 

Towards this objective C-MoBILE project is developing business models and use cases particularly from the end-user’s perspective, to make sure deployed C-ITS services are sustainable and perform their job correctly.

This presentation will discuss the results of tasks 2.2 and 2.5 within the C-MobILE project, which describe the derivation of initial business models which surround the deployment of C-ITS, as well as the elaboration of use-cases for services to facilitate their implementation.

 

For deriving adequate business models, workshops have been organised at the various pilot sites, which included partners within the project as well potential or interested stakeholders. Each workshop involved interactive poster sessions which used the Service-Dominant Business Model Radar (SDBM/R) tool as a basis. Each stakeholder was stimulated to actively participate in the derivation of suitable business models. In the end, this resulted in a set of 11 service-dominant business models which encapsulate one or more C-ITS services to be deployed.

 

To establish the functionality of the services, the use case analysis technique has been employed to organise the functional requirements in the shape of user scenarios. To ensure that each service meets the expectations of the main user and the relevant stakeholder(s), a separate use case analysis was performed for each of the 20 C-ITS services at the individual service level. These analyses were performed in a collaborative way in which partners (including local sites) contributed according to their prior knowledge and experience on specific services. In the end, a total of 36 use cases have been defined for 20 C-ITS services.

 

Paper discussion on Adaptive Systems

Friday, Oct 27, 12:30h, in Pav. K16, we have a cluster meeting. Jonnro Erasmus will lead the discussion on the paper by Karen M. Feigh, Michael C. Dorneich, Caroline C. Hayes , “Toward a Characterization of Adaptive Systems: A Framework for Researchers and System Designers”. In: Human Factors,  Vol 54, Issue 6, pp. 1008 – 1024, http://journals.sagepub.com/doi/abs/10.1177/0018720812443983

Presentation meeting on Resource allocation in BPM

Friday, Sep 22, 12:30h, in Pav. K16, we have a cluster meeting. Sander Peters presents his ongoing, recent research on resource allocation in business processes management.

Abstract: In the field of business process management increasingly complex processes are developed. Planning of these processes is possible with modern modeling techniques as BPMN. But since these processes are increasingly complex the resource allocation for these processes also becomes more and more complex. In order to determine the resource allocation data-driven methods are needed to provide accurate data on resource requirements for a process. Resource requirements can be determined using simulation of these processes provided. Currently there are no adequate simulation engines out there for BPMN processes, but also BPMN does not support a complete resource perspective. Therefore research is necessary to improve the ability to provide resource requirements in order to make feasible resource allocations.

Paper discussion on Service innovation and smart analytics for Industry 4.0 and big data environment

Friday August 25, 12:30-13:30 in Pav. K10, we have a Smart Mobility cluster meeting. Yingqian Zhang will lead the discussion on the following short paper (see attachment) about the application of smart analytics to manufacturing:  Jay Lee, Hung-An Kao, Shanhu Yang, “Service innovation and smart analytics for Industry 4.0 and big data environment” , Proceedings of the 6th CIRP Conference on Industrial Product-Service Systems, 2014.  http://dx.doi.org/10.1016/j.procir.2014.02.001

Presentation meeting Emerging ICT concepts for smart, safe, and sustainable industrial systems

Due to the holidays wrt Ascension Day, the Friday meeting is moved to Monday May 29, 12:30-13:30h, Pav. K16. At this meeting, Bambang Suratno will present the paper by Damien Trentesaux, Theodor Borangiu, André Thomas, “Emerging ICT concepts for smart, safe and sustainable industrial systems”, In Computers in Industry, Volume 81, 2016, Pages 1-10, ISSN 0166-3615, https://doi.org/10.1016/j.compind.2016.05.001.